Error
  • JUser: :_load: Unable to load user with ID: 82
Menu
Cuzz Media

Cuzz Media

Cuzz Media is part of t...

NAB VICTIM

NAB VICTIM

In late 2008 we became vi...

Banking In Australia Today

Banking In Australia Today

Visit Banking in Austra...

Donate Please

Donate Please

We need your support. ...

Prev Next

NAB, ANZ least popular of Big 4 Australian banks

NAB, ANZ least popular of Big 4 Australian banks

Radio New Zealand  22 July 2013

National Australia Bank and ANZ are the least popular of the big four banks in Australia as far as business customers are concerned.

AAP reports a survey of satisfaction among business customers of the four shows NAB and ANZ ranked below the Commonwealth and Westpac for every one of the past 12 months.

Commonwealth and Westpac finished the financial year with average business customer satisfaction ratings of 7.4 and 7.3 out of ten, respectively.

By comparison, ANZ and NAB both had an average satisfaction rating of 7.0 in June.

DBM Consultants managing director Dhruba Gupta said Westpac and the Commonwealth had done a better job of keeping their customers happy.

"While all financial institutions have heavily invested in delivering improved customer service, business decision makers have consistently rated Westpac and the Commonwealth Bank highest," Mr Gupta said.

Last modified onMonday, 22 July 2013 00:11

Leave a comment

Make sure you enter all the required information, indicated by an asterisk (*). HTML code is not allowed.

back to top

News

Major Topics

Helpful Resources

Socialize

About Us